Privacy Policy

Our commitment to keeping your information safe

We appreciate that you may have concerns about the personal information we collect and how it is used and shared. We can assure you that we always take great care to store and handle your personal information. Among other things, we strictly comply with all applicable Australian privacy laws including the Privacy Act 1988. We will take all reasonable steps to store your personal information securely. After all, it is in our interests to make sure you feel confident in dealing with us.

Why we collect information

We collect information so that we can provide you with exceptional service. We need this information to deliver products and services to you, to complete your transactions and to better understand your requirements and preferences, allowing us to provide you with offers that are of greater interest or benefit to you.

How we collect this information

We store your information so that you don’t have to re-enter your details every time you hire or shop with us.

What we collect

The information we collect includes your name, business name, address, delivery address, phone number and e-mail address.

Sharing your information

We may need to pass personal details such as your name, business name, address and telephone number to service providers who perform some of our deliveries. This may include major delivery companies, courier services and third party fulfilment contractors.
Our e-commerce sites use a security measure called Secure Sockets Layer (SSL) technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Our SSL technology is the industry standard in Internet security.

About cookies and what they tell us

A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket, it does not tell us your personal identity unless you are registered with us.

Direct marketing by mail and email

If you do not wish to receive promotional material from us, please uncheck the relevant box when you register with Rock-A-Bye Baby Equipment Hire. If you no longer wish to receive these promotional material please amend your preferences in “my account”, if you no longer wish to receive promotional emails please unsubscribe by clicking the unsubscribe link at the bottom of the promotional email you have received.

Changes to our privacy policies and practices

Our privacy policies and practices may be reviewed and updated